Six ways to get help
Whether you want to learn something new, check how Teachmate handles your data or talk to a real person, this is where each route begins.
Message our support team
Send us a question and a real person will come back to you.
Contact usVideo tutorials
Short recorded walkthroughs of Teachmate, made by our team.
Watch the tutorialsTrust and safety FAQs
The answers schools ask for on data, security and how Teachmate works.
Read the FAQsGuides and downloads
Practical resources and CPD materials to use with your staff.
Browse resourcesWebinars and live training
Join a session with the Teachmate team, or catch up afterwards.
See what is coming upTeachmate blog
Teaching ideas, product updates and practical guidance on AI in school.
Read the blogBuilt and supported by people who know schools.
Backgrounds across the team include former deputy heads, computing leads and SEND practitioners.
Nick Egan
Director of Customer SuccessSupports schools and trusts with implementation, informed by 15 years working in schools.
Leah Magnall
Head of Community EngagementLeah is passionate about supporting schools to make teachers' work easier and more impactful, championing tools that free up time so educators can focus on what matters most.
Faye Palmer
Partnerships Manager & Community Advocate for WalesSecondary teacher supporting Welsh educators and ensuring their classroom context is represented.
Still cannot find what you need?
Our support team is based in the UK and reads every message that arrives.